Your facility management software is the hub of your entire business operation, handling transactions, storing guest data, and managing inventory. Such an important system can also become a target for cyber threats, fraud, and data breaches. That’s why it’s crucial to implement strong security measures to help protect your business, guests, and overall reputation.

Use these essential best practices to help secure your POS system and its data effectively. Your CenterEdge Support team is here to help, so please contact us if you have questions.  

Secure Your POS Hardware and Network

A secure system starts with securing your hardware and network. Best practices:

• Isolate the POS Network: Keep POS systems separate from other business networks to prevent cross-infection from malware.
• Use a Secure Wi-Fi Connection: Avoid using public or shared networks. Ensure your network is encrypted and protected with a strong password that is not in use elsewhere.
• Enable Firewalls and Intrusion Detection: Use firewalls and intrusion detection systems (IDS/IPS) to monitor and filter malicious traffic.
• Physically Secure Terminals: Protect POS hardware from unauthorized access, tampering, or the installation of skimming devices.

Keep POS Software and Applications Updated

Software updates are as much about improving security as they are about gaining access to new features and fixes, so it pays to keep on top of updates. Best practices:

• Apply Regular Software Updates: Ensure POS software, operating systems, and firmware are updated to eliminate vulnerabilities.
• Use Only Trusted Software Vendors: Avoid third-party modifications that could introduce security risks.
• Remove Unnecessary Applications: Eliminate unused software to minimize potential attack surfaces.

Implement Strong Authentication and Access Control

Fortify system security by implementing proper access and authentication processes. Best practices:

• Enforce Strong Password Policies: Require unique, complex passwords and change them routinely. 
• Implement Role-Based Access Control (RBAC): Restrict access based on employee roles, limiting permissions to only what is necessary. Regularly review permission groups to ensure the right access.
• Require Re-Authentication for High-Risk Actions: Add extra authentication steps for transactions such as refunds and voids.

Prevent Malware and Phishing Attacks

These types of attacks are on the rise. Protect your data from outside threats and phishing attempts. Best practices:

• Install Antivirus and Endpoint Protection: Use reliable security software to detect and prevent malware threats.
• Limit Internet Access on POS Devices: Restrict web browsing and email access to prevent phishing attempts.
• Train Employees on Security Awareness: Educate staff on recognizing suspicious emails and scams to avoid social engineering attacks.
• Use Application Whitelisting: Allow only approved applications to run on your POS stations.

Monitor Transactions and Implement an Incident Response Plan

Protect your business from theft and system misuse. Best practices:

• Enable Logging and Audit Trails: Maintain records of POS activity to detect anomalies or fraudulent transactions.
• Regularly Review Transaction Reports: Look for unusual patterns, such as excessive refunds or voided transactions.
• Develop an Incident Response Plan: Have a plan in place to respond quickly to security incidents or breaches.
• Perform Regular Data Backups: Ensure POS data is backed up securely and test recovery processes. CenterEdge suggests implementing AWS Backups, which you can learn about in this CenterEdge Support Article: AWS Backups.

Secure Third-Party Integrations

Be careful what you download and give access to. Best practices:

• Use Only Trusted Vendors: Ensure third-party services meet security standards and follow PCI compliance.
• Limit Third-Party Access: Grant only the necessary permissions to external providers.
• Conduct Regular Security Audits: Review vendor security policies and agreements periodically.

Taking proactive steps to secure your POS system is essential for preventing data breaches, ensuring smooth business operations, and maintaining customer trust. By implementing these best practices, you can significantly reduce risks and create a safer transaction environment.

For more information or assistance with securing your POS system, contact our support team at 336-598-5934, Option 2, or by submitting a ticket now. Your security is our priority!