Advantage Kiosk is a cloud-based kiosk system that can replace our existing Kiosk software. This system is managed online in what is called the Admin Portal, which is the cloud equivalent of Manager Console. To use this tool, you must be on the latest LTS and meet our minimum hardware requirements.
One of the most significant changes with the new waiver system is the way waivers are searched for and managed in POS. The new system eliminates the waiver queue, and streamlines the process of validating new waivers.
After a customer signs a waiver, either on-site or online, when they come to purchase an item that requires a waiver, you will see the new search function. This search field searches all waivers on file whether they have been validated or not and indicates their verification statuses. If any customers in the results have dependents, they will display below their name.
If a waiver has already been verified, the Verified field will read "True," if it has not, it will read "False." What happens when you click Select next to a name depends on if there is duplicate customer information in the system. If there is no duplicate record, clicking Select will mark the waiver as verified if it is unverified and will let you continue the transaction.
If you click Select and duplicate information is found, it will prompt you to either merge the customers, or create a separate customer.
At the top are two radio buttons you can select to either add this person as a new customer, or Merge with an existing customer.
If you select Merge with an existing customer, you can choose which information saves to the combined record by selecting each field individually. For example, if all information about the first record was correct except for the address, you could select the address field only from the second record.
If the record has a minor attached, which also has a duplicate, that name will display under the guardian's. You can click this to adjust the merge settings for the minor. When you are finished configuring both records, click Save Waiver.
After you have attached a sale item to a waiver, if you ring up another waiver required item, your previous search will be saved to make finding associated customers easier.
Configure Your Kiosks
Even if you are only using the waiver portion of our new system, the kiosk stations and settings will be configured using the same interface. See Advantage Self-Service Kiosk to learn how to set them up.
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