Open checks let you keep an open tab on customers who may be ordering over a long period of time, reducing frustration by having them pay the entire tab all at once. Open checks are closed by the end of the night, unlike advance reservations which span over longer periods of time but take no money up front. 

Enable Open Checks

1. From Manager Console, click Maintenance.
2. Double click System Settings.
3. Double click Stations.
4. Select a Station.
5. Click Edit.
6. Open the Options tab.
   
   
7. Select Open Checks under Special Functions.
   
   
8. Click OK.
9. Repeat for any additional stations.

Open Check Options

1. From Manager Console, click Maintenance.
2. Double-click System Settings.
3. Double-click Open Check Options.
   
   
4. Enter what you want to call the people and places involved.
   
   
5. Select the options you want to use.
   
   
6. Click OK.

Using Open Checks

Opening a New Check 

1. From POS, press Open Checks.
   
   
2. Press Create A New Check.
   
   
3. Enter the Table Number.
   
   
4. Enter the Number of Guests.
   
   
5. Enter a Description.
   
   
6. Items can be added to the check if necessary.
   
7. Press Save Check.
   
   

Search for a Check

1. From POS, press Open Checks.
   
   
2. Select the Status of the check.
   
   
3. Enter a Description or Credit Card Number.
   
   
4. Press the Search icon.
   
   

Check Splitting

A person at a table may want to split their check into multiple checks. This can be done from the Open Checks window.

1. From POS, press Open Checks.
   
   
2. Press the Menu button, and press Checks List.
   
   This is only necessary when using Zones.
   
   
3. Navigate to the checks you want to combine.
4. Press Split/Combine.
   
   
5. To split the check evenly press Even Split.
   
   
6. Enter the number of checks to divide into.
   
   
7. Click OK.
   
8. Click Yes.
   
   
9. To split a certain item press Split Item.
   
   
10. Press the item to select it.
    
    
11. Press the other check.
    
    Only the items selected will be split between checks, the rest of the items remain in their original checks.
12. Press OK.

Combine a Check

Two or more people at a table may want to combine their checks into one.

1. From POS, press Open Checks.
   
   
2. Press the Menu button, and press Checks List.
   
   This is only necessary when using Zones.
   
3. Navigate to the checks you want to combine.
   
4. Press Split / Combine next to one of them.
   
   
5. Press Combine Check.
   
   
6. Press one check, and then press the other. 
   
   
   If it is necessary to combine three or more checks, you must combine them manually by repeating this process.

Closing a Check

1. From POS, press Open Orders.
   
   
2. Find the order to be closed.
3. Press Open.
   
4. Add any additional items at this time.
5. Press End Order.
   
   
6. Select the Payment Type. 
7. Press Complete the Order.
   
   

Close /Pay All

The Close/Pay All option only works for any checks open at a specific table.

1. From POS, press Open Checks.
   
   
2. Press Split/Combine.
   
   
3. Press Close/Pay All.
   
   
4. Select a Payment Method.
   
5. Press Complete the Order.
   
6. Repeat for the remaining checks.

Finalize a Check

1. From POS, press Open Checks.
   
   
2. Select Closed for check Status.
   
3. Press Finalize on the check you want to finalize.
   
   
4. Click OK.
   
5. Click Yes.
   
   

Gratuity

Gratuity is a way for customers to provide additional payment to compliment the service they received and can be added to a check before it is finalized.