The Ingenico Link/2500 is a PIN pad device that can connect wirelessly via Bluetooth to other devices, including tablets, to help diversify your processing options.
Bluetooth Setup
If you are using an all in one station you may need to use this dongle for pairing.
- Press the green keypad button to power on the device.
- When the Welcome screen appears, press 0-0-0-1 to access the admin menu.
Use the following keys to navigate this menu:
Green - Confirm selection
Red - Cancel selection or return to previous screen
F2 - Scroll up
F3 - Scroll down - Press the green button to select 1-Communication type.
- Select 6-Bluetooth Serial.
- Press the red button to go back.
- When the Save and Reboot confirmation screen appears, select Yes.
- When the welcome screen appears, press 0-0-0-1 to return to the admin menu.
- Select 3-Bluetooth Parameters.
- Select 1-Pair.If Bluetooth is not already on you may have to select Switch On.
- Press any key to continue when the QR code screen appears.
- When the screen indicates the PIN pad is visible to other devices, open Devices and Printers if you are pairing it on a Windows computer.
- Otherwise, use the normal Bluetooth pairing procedure on the device
you are using.
- Otherwise, use the normal Bluetooth pairing procedure on the device
- Click Add a device.
- Select the Link/2500 and click Next.
- Verify the code on your screen matches the code on the PIN pad device.
- Click Next and finish the pairing by clicking the green button on the device.
Station Setup
- From Station Maintenance, open the Hardware tab.
- Click Edit.
- Select Ingenico Link/2500 as the Pin Pad Type.
- Click Param Download.
- Press to Continue when the download is complete.
- Click OK.
At the time of export, this article was last updated . Navigate here to see the latest version: https://support.centeredgesoftware.com/hc/en-us/articles/4411985622167-Ingenico-Link-2500-PIN-Pad
Comments
3 comments
After Step 15, the customer needs to press the green button to accept the pairing. It seems there is no prompt for this, but it is looking for that input. A guy I know spent over an hour installing his first Link 2500 until he figured that out.Â
Thanks for letting us know. I'll add something
While installing a Link 2500 today (7/10/25), we couldn't get the param download to work until we rebooted the pinpad. This was done by holding the yellow button and the # key. The image currently in this doc does not currently have a # key, but the customer's keypad is slightly different. The - key in this document (right of the 0 key) actually has .,#* (all on the one key) on the customer pinpad, as shown in the image below.
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